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KPN outsourcing partner for Equens’ telephony
19-02-2007
IPCSH15112005
Recently Equens Nederland B.V. signed an agreement regarding the outsourcing of its telephony services to telecom operator KPN. This outsourcing agreement was concluded under the supervision of the consultancy firm Quint Wellington Redwood. In the coming five years, KPN will provide Equens with support in the field of basic telephony and call centre activities. Equens selected KPN because it met every aspect of its requirements. Security and reliability played a central role in this respect. In addition, KPN offered the best price-quality ratio.
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