Insurance
Improve your service delivery and reduce handling costs
As the leading developer of efficient solutions for value transactions, Equens is the processing partner than can help you:
- Improve service delivery
- Reduce claim registration and handling costs
- Eliminate costly handling errors
- Improve fraud control
- Minimise payments for illegitimate claims
- Develop blueprints to improve your claims management system
Reduce claim handling costs with safe, secure and instant electronic data transfer between your insurance company and healthcare providers. A recently conducted pilot project proved the value of our claims declaration solutions to healthcare insurers. At the swipe of a patient’s card, claimable costs are automatically registered with the insurer, and the patient and healthcare provider are informed at once of any costs that must be paid immediately (see ‘Healthcare’).
Electronic declarations will streamline your claims management, dramatically reduce call center costs and the manual handling of paper claim forms. They will also provide your business with powerful tools that allow you to improve the management of your claims process, analyse emerging trends, and match the outstanding claims balance against budgets. Meanwhile, our expertise and experience in fraud detection will allow you to reduce the number of payments for illegitimate claims.
To improve claims management in your business, draw on our wealth of expertise in payment processing and card transactions to develop innovative solutions that reduce costs.
