Contact details for Cards related transactions

Service Desk for merchants (points of sale)
§           +31 (0)30 283 5999

This service desk is intended for users or owners of POS terminals. Please use this number if you experience difficulties with your terminal or you have questions regarding card transactions or contracts. 

Monday - Friday: 08.00 - 20.00 hrs (CET), Saturday: 08.30 - 18.00 hrs (CET). For questions regarding technical failures, you can reach us 24 hours a day. 

 

Service Desk for bank employees (card transaction related)

 §         +31 (0)30 283 5043

This service desk is intended for bank employees. Please use this number if you have questions regarding card transactions, contracts or technical failures concerning your customers POS terminals.

 

Monday - Friday: 08.00 - 18.00 hrs (CET)

Supplier's desk for POS terminal vendors and installers of POS terminals

 §         +31 (0)30 283 5987

This service desk is intended especially for suppliers and installers of POS terminals. Please use this number if you require information about the installation of POS terminals or technical failures.

 

Monday - Friday: 08.00 - 20.00 hrs (CET), Saturday: 8.30 - 18.00 hrs (CET)

 

 

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