Contact details for Payments related transactions
0900-8998922 (€0,25 per minute)
Please use this number if you require a status update on your payment0900 - 0660 for Dutch customers (local tariff is applicable)
+31 30 283 6860 for customers outside the Netherlands
Option 2
Please use this option if you have questions about contracts regarding direct debit, business payments and giro collection forms.
Monday to Friday: 08.30 - 17.00 hrs (CET)
Option 3
Please use this option if you have technical questions regarding SEPA, technical support,
Connectivity-, Web- and Internet Services.
Monday to Friday: 08.00 - 18.00 hrs (CET)
Option 4
Please use this option if you have other questions regarding payments.
Monday to Friday: 07.00 - 17.00 hrs (CET)
E-mail us
Send in your question via e-mail
Payments Support teamThe contact form can be submitted in English, German, Dutch or Italian


