Manuals

Equens offers its customers several services to facilitate the processing of domestic payments. The services and the manuals are listed below:

Account Information Services (AIS)

AIS provides a service to the bank to retrieve information such as BIC and IBAN.

Selective Direct Debit Block (SIB)

With the SIB web application the bank can administer and manage the process of SIB

Inquiry Services

The Inquiry web application allows a bank to request information concerning financial transactions that are being processed by Equens. Please consult our Inquiry manuals.

Paying and Receiving

Use the service request form to contact the Equens support team or consult our manuals.

Bank switch support service

With the Bank switch support service web application banks can administer and manage the process.