Manuals

Equens offers its customers several services to facilitate the processing of domestic payments. The services and the manuals are listed below:

Account Information Services (AIS)

AIS provides a service to the bank to retrieve information such as BIC and IBAN.

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Selective Direct Debit Block (SIB)

With the SIB web application the bank can administer and manage the process of SIB

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Inquiry Services

The Inquiry web application allows a bank to request information concerning financial transactions that are being processed by Equens. Please consult our Inquiry manuals.

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Paying and Receiving

Use the service request form to contact the Equens support team or consult our manuals.

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Bank switch support service

With the Bank switch support service web application banks can administer and manage the process.